Privacy Policy

PRIVACY AND SECURITY POLICY

All services provided on our store and the quaaksesuar website are owned and operated by our company, Qua Aksesuar Ltd. Şti.

Our company may collect personal data for various purposes. Below, we outline how personal data is collected, how it is protected, and the measures we take to ensure its security.

Personal information (such as name, company details, phone number, address, or email address) provided by members through various forms and surveys on our store is collected as necessary for the nature of the service.

Our company may send campaign information, updates on new products, and promotional offers to customers and members from time to time. Members can choose to receive or not receive such information when they sign up and can change their preferences in the account settings section after logging in or by following the link in the notification emails they receive.

Personal information transmitted to us electronically during the approval process on our store or via email will not be disclosed to third parties outside the purposes and scope defined by the "User Agreement" with our members.

To identify system-related issues and resolve any issues or disputes related to the services provided, our company records and uses the IP addresses of members. IP addresses may also be used to generally identify users and gather comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or with its partners beyond the purposes and scope defined in the Membership Agreement. Personal data may also be used to contact users when necessary. Information requested by our company or provided by users, or information related to transactions made through our store, may be used by our company and its partners for statistical evaluations, database creation, and market research without disclosing member identities, beyond the purposes and scope defined in the "Membership Agreement."

Our company is committed to keeping confidential information strictly private and confidential, treating it as a confidentiality obligation, and taking all necessary measures and exercising due diligence to prevent the disclosure, unauthorized use, or disclosure of any part of the confidential information to the public or third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping on our websites. Credit card information is not stored on our system in any way.

When you enter the transaction process, you should check two things to ensure you are on a secure site. One is a key or lock symbol at the bottom of your browser. This indicates that you are on a secure webpage where all your information is encrypted. This information is only used in connection with the sales process and according to your instructions. Credit card information used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. The shopping process continues only if the card is approved. Since we cannot view or store any card information, this prevents any third party from accessing this information under any circumstances.

The reliability of payment/billing/delivery address information for credit card orders placed online is monitored by our company against credit card fraud. Therefore, for first-time customers placing orders on our websites, financial and address/phone information must be verified before the order can proceed to the supply and delivery stage. If necessary, we may contact the credit card holder or the relevant bank to verify this information.

You are the only person who can access and modify all the information you provided during registration. If you keep your login details secure, others cannot access or change your information. For this purpose, membership transactions are conducted within a 128-bit SSL secure environment, which is an internationally recognized encryption standard.

Online shopping sites with customer service lines and clear addresses and phone information are increasingly preferred. This allows you to get detailed information on any concerns you might have and to obtain more reliable information about the credibility of the company providing online shopping services.

NOTE: We recommend checking that the company's physical address and phone number are provided on online shopping sites. Before making a purchase, note all the phone/address information of the store from which you are buying. If you have any doubts, confirm by calling before making a purchase. All information and company location details are provided on all our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Credit card information sent to us via mail-order method will be kept confidential by our company according to privacy principles. This information will be held for 60 days to address any potential credit card disputes with the bank and will be destroyed thereafter. If any amount other than the approved mail-order form amount is charged to your card, you can naturally dispute it with the bank and prevent the payment, so it does not pose a risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within its website. Our company is not responsible for the privacy practices and content of these sites accessed through the links. Advertisements on our site are distributed to users through our advertising partners. The Privacy Policy Principles in this agreement are only applicable to the use of our store and do not cover third-party websites.

EXCEPTIONS

In the following limited cases, our company may disclose user information to third parties outside the "Privacy Policy" provisions:

  1. To comply with legal obligations imposed by laws, decrees, regulations, and other authorized legal authorities.
  2. To fulfill and implement the requirements of the "Membership Agreement" and other agreements made with users.
  3. To respond to requests for information by authorized administrative and judicial authorities conducting an investigation or inquiry.
  4. In cases where providing information is necessary to protect the rights or safety of users.

EMAIL SECURITY

Do not include your credit card number or passwords in any emails sent to our Customer Service regarding your orders. Information in emails may be visible to third parties. Our company cannot guarantee the security of information transmitted through emails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users and their use of the website through technical communication files (Cookies). These technical communication files are small text files sent by a website to a user’s browser to be stored in the main memory. They facilitate the use of the Internet by storing site preferences and status.

Technical communication files help gather statistical information about site visits, the purpose and frequency of visits, and the duration of stays. They assist in dynamically generating advertisements and content for customized user pages. Technical communication files are not designed to collect data from emails or any other personal information. Most browsers are designed to accept technical communication files by default, but users can change their settings to prevent or receive warnings about these files.

Our company may change the "Privacy Policy" provisions at any time by publishing them on the site or sending them to users via email. Changes to the Privacy Policy take effect on the date they are published.

For any questions or suggestions regarding our Privacy Policy, you can email us at quaaksesuar@gmail.com. You can also contact us using the following details:

Company Name: Qua Aksesuar

Address: Yıldız Mah. 234.Sok. 2.Özay Apt. No:3 Kat:4 Daire:8

Email: info@quaaksesuar.com

Phone: +90 553 255 12 20